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Client Feedback

“The advice, quality of workmanship and materials and service was exemplary”

To Whom it May Concern

Frank Bilotta of Qinross Building Design & Construction, constructed our home from January 2002 to September 2002.

The advice, quality of workmanship and materials and service was exemplary prior to, during and post construction.

We would unreservedly recommend Qinross and invariably use their services again should the need arise.

Best wishes

Brendon Hogan | Warrandyte Vic

“I noticed the quality and elegance and even the way your tradesmen spoke about you said it all”

Dear Frank,

Gisella and I would like to take this time to thank you for all your care and attention throughout the design and building of our home at Murrumbeena.

Gisella and I truly know that we had a very accomplished designer/builder to do the job.

As I reflect on the day that your name was first mentioned to me, it was when I walked through the other house you built in our estate (Not bad 2 houses in one street! !) I noticed the quality and elegance and even the way your tradesmen spoke about you said it all. Something told me that this was a man we could trust to build our dream home.

After talking too many of our neighbours in our street about the building of their houses, it became obvious that one particular good aspect for us was the amount of choice you allowed us to have.

We were also very pleased with how easy it was for us to alter our selection of anything from roof tiles to door handles even in the later stages during the building process. Many of our neighbours had to choose everything upon the signing of their building contract and were locked into their choice.

We have been gratified on many occasions by the flattering comments of so many of our friends, family and neighbours to our new home and also about the obvious attention to detail and the high standard of the finish in every trade which can only be attributed to the conscientious attention to detail at every stage of construction by yourself.

We know that you also share in our pride and beauty of our lovely new home which has given us so much happiness. It must surely be that we share this characteristic in pride and satisfaction in seeing the job done not just well, but to the very best of your capability.

I must add that beyond this professional level, it has been a great pleasure, both for myself and my family, to have known you throughout this period of time and can only wish your family and you business every success for the future.

Frank, not only do we not have any hesitation in recommending you to anybody wishing to sign up for a contract in building their dream home, we would most definitely have you designlbuild again. We shall always be
grateful to you and always think of you as we enjoy our home in the years to come.

With kind regards

Darren, Gisella and Isabella Smith | Murrumbeena Vic

“Your integrity, expertise, and professional manner deeply impressed Connie and me”

To Whom it May Concern

This is to let you know how delighted we are with the masterpiece you made at our home in Canterbury.

We love so much the design, the front-to-rear flow, state of art build finishes, and the sense of elegance throughout.

The entire process from beginning to end exceeded my expectations.

Sitting in the family area full of natural lights, watching and listening to the water flow from the pool, we feel so lucky to have you and the Qinross team to build our house.

Your integrity, expertise, and professional manner deeply impressed Connie and me. We won’t hesitate to recommend Qinross to anyone we know. The enjoyment will last many years to come, so will be our friendship.

Congratulations, Frank! I believe this is one milestone for both of us, and I am sure you would be flying higher.

Sincerely yours,

Feng Wan, Connie, Jasmine and Laura | Canterbury Vic

“Frank and his team helped us to realise our dream through expert planning, craftsmanship and design”

To whom it may concern;

jane-guo-daniel-du-webWe write this letter in recommendation of Frank Bilotta and his company Qinross.

We had the pleasure of working together with Frank and his team at Qinross while building our French provincial house in 2011.

We were first timers in building a new home and had no previous knowledge in this area. Frank and his team helped us to realise our dream through expert planning, craftsmanship and design. He was very patient and respected us and we never felt uncomfortable with his team while building our home.

In addition to maintaining great communication with us, Qinross worked with the external parties such as neighbours to make sure that their requirements were met and made sure that adjacent properties and roadways were protected during construction.

During construction we found the site to be kept very clean and tidy. Building materials and rubbish were cleaned on a daily basis.

Thank you Frank!

Jane Guo and Daniel Du | Balwyn Vic

“The quality of the craftsmanship continues to impress us, even comparing the new homes our friends have built with other luxury builders!”

Dear Frank and Trish,

malindi

As we draw towards the end of 2011 and have now been in our home on Haydn St for a year, we are so thankful that we undertook our building adventure with Qinross.

Having initially met with Bob and seen Qinross’ workmanship on other homes you were building, we knew at the onset that you would deliver the highest level of quality and care. The beautiful European Provincial home you have delivered delights us daily and is a pleasure to come home to.

You actively listened to us through the entire process starting with our design ideas (including THAT folder full of cut-outs!), added your own great ideas and responded with a
fabulous floor-plan. Our home reflects who we are because you worked creatively and attentively with us until we were satisfied.

Thank you for your patience, friendship and support through the tedious process of securing not just one but a second planning permit for the house, to cover the balcony enlargement. With your honest, open approach, we felt at all times that we were working with a trusted partner who had at heart the best outcome for our house – and for ourselves.

Your understanding, planning and anticipatory guidance were essential throughout the construction process. Your e-mails and regular calls kept us informed on everything and allowed us to make timely decisions on all the specifications that made our home unique to us. We were impressed too with your attention to detail, positive attitude and integrity. We always knew the expected timelines and the financial considerations of our choices and we found you very fair about the cost of our changes.

The quality of the craftsmanship continues to impress us, even comparing the new homes our friends have built with other luxury builders! It was obvious that you have strong relationships with the subcontractors you hired, all of whom spoke very highly of you. This is evidenced throughout the house from the quality of materials selected, precision engineering and faultless installation, all complementing a gracious, flowing floor-plan with an abundance of natural light and views.

We truly feel that our home was custom designed to meet our specific needs; it is our distinctive home – elegant, classic and with fabulous bone structure and wonderful proportions! Since moving into the home, we have also been appreciative of your responsiveness to the few minor settling-in matters which have arisen.

We want to thank you again for building our dream home. The entire experience was positive and memorable and, we look forward to spending many happy years in this wonderful place. Best wishes to you as you continue building dream homes for others. We will think of you both fondly as we continue to enjoy our lovely home in the years ahead. We look forward to keeping in touch should you ever require any (highly enthusiastic) references.

Very warmly,

PS: Frank, please don’t retire before us – we’d love you to build our retirement home (but we intend to enjoy this one for a good 30 years yet!)

Malindi & Aseem Mishra | Blackburn VIC

“We would Like to wholeheartedly thank you for your professionalism, expertise and patience during all building stages”

Dear Frank and Trish,

Re: Thanking you for Building our Home

Upon the completion of our new house building, we wanted to take this opportunity to send you a fetter of congratulations.

We would Like to wholeheartedly thank you for your professionalism, expertise and patience during all building stages. As you well know, for us, first time home building, the circumstances were new and strenuous at times, and although we were always confident of your wonderful reputation and record, we are extremely grateful for your help and assistance.

We certainly appreciate the relationship between Qinross Pty Ltd and us, we will no doubt try to employ you for our next venture and we welcome you at anytime to consider us your most open, sincere and trustful reference for thequality of your craftsmanship.

Six months after we moved in it is so incredibly uplifting for us to see the our new house is as beautiful and defect free as in the first day.

Thank you again for the excellent service you provided, your qualification, full support and cooperation.

Yours sincerely,

Vivien and Gabriel Tanase

“We appreciate not only your craftsmanship, but also your integrity, honesty and
resourcefulness, which was very important for an owner-builder relationship. “

Dear Frank and Trish

roy-judy

We want to thank you for having built such a beautiful house for us.
As first time home building, we did a lot of research and considered many different builders.
When we saw one of the houses built by you, we were thoroughly impressed.
At our first meeting, you talked through the whole building process with us and offered
us a lot of options and possibilities. Your professionalism and sincerity let us to decide
to engage you as our builder. That was one of the best decisions we have made.

We had a pleasant experience throughout the design and building process.
We talked with every issue with you directly and regularly met with you at the site.
As inexperienced first home builders, we were not familiar with a lot of things and
were constrained by our budget. You always offered options for us and helped us with
making decisions. We experienced the wow factor at every stop throughout the process.
Your attention to detail, consistency, and high standards exceeded our expectation.
When the house was completed, it was exactly what we wanted. We are extremely impressed
with the overall creativity and craftsmanship that went into the design and the
construction of the house.

It has been a great pleasure for us to have known you and your wife.
We appreciate not only your craftsmanship, but also your integrity, honesty and
resourcefulness, which was very important for an owner-builder relationship.
The house speaks for itself. We will not hesitate in recommending you to anyone who wants to build a quality house.

Roy and Judy
Hawthorn East

“10 Things You Must Know Before Buying Land To Build Your Home”
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What we put down on paper and what we envisaged in our heads when we started was what we got delivered and more... On time, on budget and we couldn't be happier.
KERRIE-ANNE AND
MATTHEW CAMBERWELL

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